Jasper Hotel Jobs
Now Hiring Front Desk Agents for our 2013 Season!
Sunwapta Falls Rocky Mountain Lodge is an award winning lodge located in 53km south of downtown Jasper in the heart of Jasper National Park. Take a look at our location on our maps page with Google Maps Street View! We are surrounded by pristine wilderness with the roaring falls only a few minutes walk away.
If successful, you will be working in one of the world’s most desired vacation areas with a select group of exceptional people. You will live, work and socialize with the Sunwapta crew of 2013 as we all live and work on property. Learn more about the staff experience by visiting the general jobs part of our website.
Get to Know Us NOW!
Are we right for you? Are you right for us? Take a few minutes to visit TripAdvisor, YouTube, Facebook, and take some time to browse our website. If you use Instagram, be sure to look us up: SunwaptaFalls. The experience of working at Sunwapta is unique. Out of the thousands that apply each year, a select 40 or so people are hired property wide!
What’s working on the Front Desk Like?
Busy! Demanding! Rewarding! We run our front desk unlike any other hotel in the Rockies. Sunwapta Falls Rocky Mountain Lodge has an outstanding record in customer and guest services that has earned us a reputation with guests world-wide. Check us out on TripAdvisor. Know that when guests rate our service so high, it all started on the Front Desk and it all started with someone just like you. Someone who genuinely commits to providing a unique level of service that can only be described as memorable.
The work load is demanding. The learning curve is substantial for the administrative and clerical aspects. You must be familiar with word processing, email programs like Outlook, and be exceptionally well organized. Written communication is highly valued, and mathematical skills are an asset. There will be times when your ability to multi-task will be tested, and a new undrestanding of prioritizing will set in.
At the same time, you are the face of the Lodge for all of our customers. Your spoken English myst be impeccable and your listening ability must be guided by patience, understanding, and kindness. Guests really see you as the most important part of their stay. You are the key to their enjoyment of the Jasper area. At Sunwapta we take that the most seriously and you will given all the skills you need to make sure our guests are over the moon with your service. However, it all starts with your attitude.
The front desk, while the most demanding is also the most rewarding. Nowhere else on property do you have an opportunity to make truly meaningful connections with people from all over the world. Consider that all of our guests are also on vacation. They really want to have a memorable experience, have some fun, and connect with nature. You will be an integral part of that!
What Else Can You Expect?
This is an outstanding opportunity for you to improve your ability to provide unparalleled hospitality services. You will add valuable experience to your resume, life skills to your experience, and have memories of your own to last many many years.
In addition, you will be working under the best management team in the Rockies with plenty of opportunity to learn about the hotel business. If you are looking to enter the hotel and tourism trade, Sunwapta is an excellent launch pad for your career.
What do we offer?
An unparalleled rustic wilderness location in one of the world’s most desirable destinations – Jasper National Park. You will be working with the Rockies best hospitality team. Staff accommodation is provided ON SITE. You will live, work and socialize with a group of awesome coworkers and make friendships that will last a lifetime! Our accommodation is inexpensive, and provides all the basics: heat/hot water, satellite TV, Wi-Fi and a dedicated staff phone line.
Wage starts at $9.75/hr + a competitive bonus structure and commissions for those who complete the term of their contract.
Accommodation is subsidized: $185/month for a shared room (includes everything but food and long distance phone calls)
Staff discounts in Restaurant and Gift Shop
How to Apply:
Apply to HR at firstname.lastname@example.org. Please put “Front Desk Agent” in your subject line. We need 3 references and a convenient time we can contact you. Please remember to include your contact details on your resume!
Preference will be given to those who can work Early May to October 15, 2013.